Bakirkoy Pharmacy and 112: Night Help in Istanbul

You can find the on-call pharmacy in Bakırköy (Bakirkoy) through the Istanbul Chamber of Pharmacists website or through e-Devlet. In a medical emergency, call 112 without wasting time looking for a pharmacy or hospital.

For patients and companions staying near the hospital, these two pieces of information tell you what to do when a need comes up in the middle of the night. Below are the steps, the address to give 112, and who to ask about what.

How do I find an on-call pharmacy?

Outside pharmacy hours, if you need medicine, you need to go to the on-call pharmacy. There are two ways to get current information:

1. Istanbul Chamber of Pharmacists website: You can find the current on-call pharmacies in Bakırköy here.
2. e-Devlet: You can also find on-call pharmacy information through e-Devlet.

On-call pharmacies change every day; check the current list for that night before you leave. Open the address of the pharmacy you plan to visit on a map and decide whether to walk or take a taxi. If you know you will need a prescription medicine, getting it during the day while pharmacies are open reduces the need to go out at night. You can also call us or send a WhatsApp message in English for directions at night; our phone and WhatsApp line is open 24 hours a day, 7 days a week.

In an emergency, call 112

Call 112 in a medical emergency. The 112 operators decide what needs to be done and where the patient should be taken; leave that decision to them. Even if the hospital is nearby, call 112 instead of trying to walk the patient there yourself in an emergency; the team will choose the safest way.

During the call, answer the questions briefly and clearly, and stay on the line until the operator tells you to hang up. If someone is with you, having them stand near the door or the building entrance while you are on the phone makes it easier for the arriving team to find you.

The address to give when you call 112

It is easy to mix up the address in a stressful moment. Save the following information on your phone now:

Zeytinlik Mahallesi, Fazılpaşa Sokak No:4, 34140 Bakırköy / İstanbul

Also write these down on paper or in your phone notes:

• Your floor and apartment number
• The patient's name, age, and the names of any medicines they take regularly
• The hospital where they are being treated and the name of their doctor

Note the floor and apartment number as soon as you arrive; giving the team clear information helps them find you quickly. After you call 112, you can also let us know what has happened; always give 112 priority.

Who to contact for what

Always consult your doctor for any health-related question. The areas where we can help most are address, directions, taxi, and accommodation arrangements. Save the hospital's official contact number and the contact details your doctor gives you on your phone now.

What to take to the on-call pharmacy

• The prescription, or the name of the medicine and how it is used, in writing
• Your passport (Turkish citizens may use their T.C. identity card)
• Cash or a bank card for payment
• A charged phone with our address saved

If the on-call pharmacy is far away, or if it is dark and rainy, take a taxi; on the way back, show the driver our address. If you are unsure which medicine to get, ask the pharmacist or your doctor and follow their guidance.

Be prepared in advance

When a need comes up in the middle of the night, being prepared makes things easier:

• Ask your doctor before you travel how much of your regular medicines you should bring; bring prescriptions and reports as well.
• Write the names of your medicines and how to use them on a piece of paper and keep it in your wallet.
• Keep your phone charged and carry a charger.

For a full list of what to bring, see our preparation checklist. For the area around our address and distances, see the location page. All our contact details are on the contact page.

You can reach us day or night for any accommodation question: 0532 655 43 32. You can also send a WhatsApp message in English.

Common questions